Here is my resumè.  There is a link below where you can download in Microsoft Word format or Adobe PDF format.

Joshua Jay Kautzman

   Phone:  509-720-8863

Overview:

My strong background incommunication and customer service together with my great work ethic and teamskills make me a fitting addition to your organization.

Education:

The Art Institute of Seattle

Associate of Applied Arts inAudio Production

North Idaho College

Associate of Applied Arts inMusic

Skills andExperience:

·          Extensiveexperience in maintaining, deploying, and supporting personal computers,networks, and software in Windows (up to and including Vista) and Macintosh.

          Excellent leadershipand communication skills.

·          Capable ofrelating technical information in terms a non-technical person can understand.

·          In depth knowledgeof electronics, signal flow, analog/digital audio and video.

·          Knowledge of DHCP,TCP/IP. SQL, FTP, and Unix..

·          Operated mixingconsoles during large conferences and stage shows, monitoring many channels ofaudio, computers, projectors, video switching equipment, and lightingequipment.

·          Participated inleading the Art Institute of Seattle Audio Club, helping new students on theirfirst recording experience, promoting teamwork on projects, and organizingresources.

Employment History:

UnifiedGrocers                                                                                                  November2006- April 2008

Seattle, WA

End User ComputingPC Specialist

Responsibilitiesinclude: Respond toand track trouble tickets concerning support on networks, PC and Macintoshhardware, Windows operating systems, Microsoft Office applications, specializedapplications, printers, and Blackberries.  Coordinate and implementprojects pertaining to desktop and laptop hardware.  Answered directly to the CIO and providesupport to PC users throughout the corporate office, especially company officers.

PresentationServices Audio Visual                                                                 March2006- November 2006

SeaTac, WA

LeadTechnician

Responsibilitiesincluded: setting upand tearing down or supervising that of the gear used in conference rooms andballrooms in the SeaTac Hilton Hotel and Conference Center.  Organize and supervise the technicians tomake sure the clients are given what they needed and offered additional gearand help to make their event go perfectly.

Best Buy                                                                                                              October2002-March 2006

Seattle, WA

Geek SquadIn-Home Technical Support

Responsibilitiesincluded:  Traveling to customer’s homes to repair,setup, customize, or configure their computers and networking devices; takingappointments, arranging driving routes, and maintaining a company vehicle;selling services and products to attain weekly goals. Provide training to customersand coworkers on emerging technologies.

Radioshack,Inc                                                                                                                  July2000-August 2002

Coeur d’Alene, ID

SalesAssociate

Responsibilitiesincluded:  Customer service, sales quotas, and minorrepairs. Condensing manuals and technical specifications into trainingmaterials for other employees. Training new hires and teaching existingemployees new technology. Specialized in wireless (cellular and LAN)technologies